Disaster! I lost my Nalgene-on-the-go on the go in Sydney airport, so I needed to replace it asap. In amongst the big name outdoor stores on Little Bourke Street is the friendly family-run Pinnacle Outdoors. I had a long discussion with the owner about BPA free and non-BPA free bottles, Nalgene vs Camelback, screw tops and flip tops – and he gave me a discount on my bottle for listening to him! That’s customer service.
Just thought I’d post my agreement with the above poster.
This store is often forgotten by people buying from the neighbouring stores and its a shame. The owner has more knowledge and better advice than any of the young staff elsewhere and the gear tends to be bear a much more sensible price to value ratio.
In addition, Pinnacle also sell One Planet equipment and thus support the only on-shore Australian manufacturer of very high quality hiking equipment (Melbourne in fact). They also stock Wilderness Equipment- another high quality Aussie company that has unfortunately taken its manufacturing offshore.
Over the years I’ve spent over 6 months hiking in remote areas of Australia. I’m very specific about the gear I select and always make sure I check out Pinnacle.
I see many people in the big name stores getting their complete kit from a single shop and think about the hundreds of dollars they spend in doing so. If you are the sort of person who seeks this convenience then I would suggest you visit Pinnacle before visiting elsewhere. You’ll get sound advice and they’ll generally match your requirements to your needs rather than trying to sell you overpriced equipment.
Glad Pinnacle was able to help you in a hurry, but I would have advised you to choose a stainless steel bottle over a Nalgene, as they are more hygienic.